Dr. Cotter is a remarkably talented physician whose vast knowledge and insights always amaze me; she considers everything that can be brought to bear on the situation. More than that, and even more impressive in this day and age, Dr. Cotter is never too rushed to give each of her patients the time they need to process and understand what she's told them, to give the human touch. Years ago, I was in an outpatient surgery center waiting for my turn. Dr. Cotter came and stayed bedside with me to help me calm down (I was really scared). She made sure I was OK then went to get ready. Meanwhile, I watched another patient and his wife struggle with their fears about his surgery, with his doctor (whom I knew) literally hiding around the corner from them rather than interact with them. I could see it all. That poor man went into surgery terrified, alone, never having spoken to his doctor. I on the other hand was comforted and secure that my doctor truly cared about me. And my surgery was a total success. What a difference Dr. Cotter makes, and what a blessing she is to her patients!